Chronic Pain Centre of Excellence for Canadian Veterans

A testimonial-driven film introducing the Chronic Pain Centre of Excellence for Canadian Veterans and its Veteran Engagement in Research Toolkit, a resource co-created with veterans to bring their lived experience into chronic pain research.


Client

Chronic Pain Centre of Excellence for Canadian Veterans

Industry

Healthcare, Non-Profit Organization

Type

Documentary, Branded

Platform

Web & Social Media

Audience

Canadian veterans, caregivers
CPCoE Main Reel
Comedy Reel (en)
Comedy Reel (fr)

About this project

Told through the voices of researchers, clinicians, and veterans themselves, this short film reveals that veteran engagement is not a box to check. Meaning engagement happens through thoughtful, collaborative effort.

The Chronic Pain Centre of Excellence, an industry leader in funding veterans’ chronic pain research, partnered with Canadian Armed Forces veterans to build the Veteran Engagement in Research Toolkit: educational modules, a national database matching veterans and researchers, and clear guidance on roles, responsibilities, and fair compensation.

The piece centres the idea that lived experience deserves to be valued as deeply as academic expertise, and that stronger research and partnerships come from making sure every voice is around the table.

The project also includes a small series of social reels cut to support engagement and raise awareness of the work.

Chronic Pain Centre of Excellence (en) Transcript

It is a way to continue to serve, to help shape services, treatment, care and programs for future veterans and for active duty members. I feel fortunate, I think all health researchers who work with veterans are fortunate to have the opportunity because we never forget that the life we lead, the freedoms that we have, can be related back to veterans. I thank them for their service and I end with, it's now time for me to serve you.

At the Chronic Pain Centre of Excellence for Canadian Veterans, we are the industry leader in funding veterans' chronic pain research. Everything we do is veteran-informed, and so we know that along with academic and research expertise, the lived expertise and experiences of Canadian Armed Forces veterans is absolutely essential in helping us understand and research chronic pain. That's why we have partnered with Canadian Armed Forces Veterans to bring you a brand new resource called the Veteran Engagement in Research Toolkit.

This is your one-stop resource, everything you need to know about how to successfully and meaningfully engage Veterans in research. The toolkit is more than just a document. It's a practical, hands-on resource designed to help research teams engage Veterans with intention. Inside you'll find educational modules, a national database to match veterans and researchers, and clear guidance on principles, roles, and responsibilities, along with fair compensation.

Every part of this toolkit was co-created with veterans themselves. It was really important for the toolkit to reflect the lived experience because it needs to come from the people who lived it. So when we started to think about the toolkit, it was how can we make sure that both populations, the research population, and the veterans understand each other.

So all these steps of the process were co-created and developed with veterans and other people from the community, researchers, clinicians, and people also from the civilian community. So veteran engagement is not a box to check. It's actually a complicated process that you think about thoughtfully in relation to the research question that you're asking and how you make sure that all the voices that you need to hear are around the table.

Every veteran has had a different military experience. They would have been sent to different places with different terrains, different climate. So researchers really need to understand that process. I was a little bit intimidated to start working with veterans. You don't want to offend anybody and you want to be able to embrace people's cultural practices.

But it can be hard if you don't know where to start, which is why I think the toolkit is so helpful because it gives you that starting point. I think the most important thing is seeing people have a voice, veterans, spouses, even children of veterans. That's why the CPCOE matters. You're not forgotten, you're not lost.

You will be seen and you will be heard and what you say matters. If I can just help change one other veteran's life, then all of this to me is completely worth it. At CPCOE, we're changing how research is done, now and for the next generation. Building a future where lived experience is valued just as deeply as academic expertise.

Whether you're a researcher, clinician, student, policymaker, veteran, or conducting any type of research and applying to any funder, this toolkit is for you. The toolkit is a tremendous way of setting the bar for bi-directional conversations. It is extremely unique. It hasn't been done before. And I think for years to come, it will make a difference in the lives of veterans and their families. Together, let's create stronger research, stronger partnerships, and continue to serve our veteran community.

Chronic Pain Centre of Excellence (fr) Transcript

It is a way to continue to serve, to help shape services, treatment, care and programs for future veterans and for active duty members. I feel fortunate, I think all health researchers who work with veterans are fortunate to have the opportunity because we never forget that the life we lead, the freedoms that we have, can be related back to veterans. I thank them for their service and I end with, it's now time for me to serve you.

At the Chronic Pain Centre of Excellence for Canadian Veterans, we are the industry leader in funding veterans' chronic pain research. Everything we do is veteran-informed, and so we know that along with academic and research expertise, the lived expertise and experiences of Canadian Armed Forces veterans is absolutely essential in helping us understand and research chronic pain. That's why we have partnered with Canadian Armed Forces Veterans to bring you a brand new resource called the Veteran Engagement in Research Toolkit.

This is your one-stop resource, everything you need to know about how to successfully and meaningfully engage Veterans in research. The toolkit is more than just a document. It's a practical, hands-on resource designed to help research teams engage Veterans with intention. Inside you'll find educational modules, a national database to match veterans and researchers, and clear guidance on principles, roles, and responsibilities, along with fair compensation.

Every part of this toolkit was co-created with veterans themselves. It was really important for the toolkit to reflect the lived experience because it needs to come from the people who lived it. So when we started to think about the toolkit, it was how can we make sure that both populations, the research population, and the veterans understand each other.

So all these steps of the process were co-created and developed with veterans and other people from the community, researchers, clinicians, and people also from the civilian community. So veteran engagement is not a box to check. It's actually a complicated process that you think about thoughtfully in relation to the research question that you're asking and how you make sure that all the voices that you need to hear are around the table.

Every veteran has had a different military experience. They would have been sent to different places with different terrains, different climate. So researchers really need to understand that process. I was a little bit intimidated to start working with veterans. You don't want to offend anybody and you want to be able to embrace people's cultural practices.

But it can be hard if you don't know where to start, which is why I think the toolkit is so helpful because it gives you that starting point. I think the most important thing is seeing people have a voice. Veterans, spouses, even children of veterans. That's why the CPCOE matters. You're not forgotten. You're not lost.

You will be seen and you will be heard, and what you say matters. If I can just help change one other veteran's life, then all of this to me is completely worth it. At CPCOE, we are changing how research is done. now and for the next generation. Building a future where lived experience is valued just as deeply as academic expertise.

Whether you're a researcher, clinician, student, policymaker, veteran, or conducting any type of research and applying to any funder, this toolkit is for you. The toolkit is a tremendous way of setting the bar for bi-directional conversations. It is extremely unique. It hasn't been done before. And I think for years to come, it will make a difference in the lives of veterans and their families. Together, let's create stronger research, stronger partnerships, and continue to serve our veteran community.

Chronic Pain Centre of Excellence (en)

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